Last Updated: , 01/01/2025

At Dillifresh, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile app, and related services.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.
  • Usage Data: IP address, browser type, access times, service usage records, and device information.
  • Cookies & Tracking Data: Data that helps us improve website functionality, personalize your experience, and analyze usage.

2. How We Use Your Information

Your information may be used for the following purposes:

  • Service Provision: To process orders, deliver products, and manage your account.
  • Communication: To send order updates, promotional offers, newsletters, and service-related notices.
  • Security & Compliance: To detect and prevent fraud, comply with legal obligations, and protect our rights and property.

3. Sharing of Information

We do not sell or rent customer information. However, your data may be shared in the following cases:

  • Service Providers: With trusted third-party vendors who assist with payment processing, delivery, or other business operations.
  • Legal Compliance: When required by law, regulation, or legal process.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Retention and Security

  • Retention: We retain your personal information only as long as necessary to provide services and comply with legal obligations.
  • Security Measures: We use industry-standard practices, including encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the following rights regarding your personal data:

  • Access & Correction: You may review, update, or correct your personal information at any time by logging into your account or contacting us.
  • Data Deletion: You may request deletion of your data, subject to applicable legal or contractual restrictions.
  • Opt-Out: You may unsubscribe from promotional emails using the link provided or by contacting us directly.

6. Cookies Policy

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site performance. You may manage cookies through your browser settings, but disabling cookies may affect website functionality.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes are posted will constitute acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

info@dillifresh.com

New Delhi, India
+91 9315422507